FAQs

Office hours are Monday – Friday, 8:00 AM 6:00 PM (PST) (Your representative is available by mobile phone after hours)

You can view reports easily via our client website. Contact your rep for your user name and password. Our site is user friendly and 100% secure.

The insurance agent needs to call in to verify the location of the vehicle and schedule an appointment with the auction to inspect the vehicle.

The auction results are posted within hours of a confirmed sale.

You can order a transport through our website, and we recommend you do it that way because it is the quickest way to get your order to the right person.